Yes, we can provide multiple hotel pick-ups and drop-offs for an additional fee per stop. Please provide us with all the necessary information for additional stops when booking.
Your RomeCabs driver will meet you at the designated meeting point just after you exit the baggage claim area and enter the waiting area of the airport. Look for the area marked by large round green columns labeled N.C.C./Limo Drivers.
TERMINALS 1, 3: After you clear customs and collect your luggage in the "Baggage Claims Area", proceed to exit into the Main Waiting Hall.
Your driver will meet you in the Designated Area for Drivers marked by large round Green Columns (labeled N.C.C./ Limo Drivers) where you will see all other drivers waiting for their clients.
* At FCO Airport ALL PASSENGERS will either exit from Terminal 1 or Terminal 3, even if airlines state arrival at Terminal 2 or Terminal 5. Drivers will monitor FCO Airport Arrival Flight monitors to verify exit points.
Where to Meet Your Driver at CIAMPINO AIRPORT
* Ciampino is a smaller airport than Fiumicino Airport it makes it easy to locate your driver waiting for you with a sign bearing your name. Ciampino Airport has only 1 exit. Your driver will meet you outside the terminal, just after you exit through the sliding doors.
FIUMICINO AIRPORT VEHICLE PARKING AREA:
There will be about 300 METERS walking distance from the Terminal Building to the Designated Parking Area for Driver Service Vehicles in accordance with FCO Airport Security. Curbside pick-up is PROHIBITED. ALL travelers are required to walk the long distance to the vehicle as the drivers are not permitted at FCO to park closer to the Terminal.
Be sure to use a trolley for your luggage to assist with walking the distance to your parked vehicle.
TRAVELERS WITH MOBILITY ISSUES
Travelers with mobility issues can request Complimentary Wheelchair Assistance at FCO Airport in advance through their Airline Company. If requesting wheelchair assistance, please inform us in advance so we can include this important information in your reservation.
ROME'S AIRPORTS FLIGHT MONITORING
Flights are monitored for delays, and late arrivals are accommodated by the first available driver.
Our guests are dropped off at the Passenger drop-off zone at the Terminal of the airline company they are departing from. Please inform us (or your driver) of the Terminal Number your flight will depart from as many airlines depart from multiple terminals.
If your flight is delayed, please inform us immediately by phone, text message, or email marked as urgent. We will do our best to accommodate the delay and send the first available driver to meet you.
No. As long as you keep us informed about any delays you are experiencing, we will send the first available driver (some waiting may be required if a new driver may not be available at the time your delayed flight arrives)
Your driver will be inside the waiting area as per our email confirmation and VIDEO on the Airport Transfer page. If you cannot spot your driver, please call our office immediately and we'll be sure you'll meet your driver immediately.
Do not exit the airport or leave with unauthorized drivers who cannot confirm your final destination and quoted price.
As a general rule, most clients book their transfer pick-up at least 3 hours prior to International flight departure time.
For example, if your flight is scheduled to depart at 12:00 PM, you should schedule your pick-up in Rome no later than 9 AM.
We accept payment in full in Euro funds at the end of the service.
We also accept payment in advance via Paypal or Credit Card online at the time of confirmation of service.
Of course, just ask your driver for a formal receipt, or we can email you an invoice for the service we provided for you.
All of our cars are non-smoking and air-conditioned. Smoking is not permitted inside our vehicles.
Also, they meet all the safety requirements of the Italian Ministry of Transportation.
No problem, your chauffeur will gladly assist you in locating a convenient ATM machine.
In order to provide our clients with a private driver service, we must check for availability and assign our clients a chauffeur with proper size vehicle. All arrangements are made during our office hours.
During the busy travel and cruise season, it is recommended to book as far in advance as possible.
Yes, you can book our VIP Rome Airport Transfer Service which includes the option for 2 hours or 4 hours of tour by car service for sightseeing or other activities in Rome. Additional stops can also be arranged.
Your quoted fare includes a private deluxe vehicle with a professional Driver licensed by the municipality of Rome, fuel cost, applicable tolls, insurance, airport parking fees, and Italy’s VAT tax.
Not included in the standard transfer fare are: English Speaking Drivers, gratuities, mini tours to Rome’s tourist attractions, and additional unscheduled stops on the way to your hotel.
If you prefer an English-speaking driver, an introduction to Rome mini tour by car around Rome’s main tourist attractions and monuments, additional stops on the way to your hotel, or commentary from the driver including tips and information for your visit to Rome, you might be interested in our V.I.P Transfer Service where your transfer and mini tour combination is lead by one of our top English speaking Drivers that specializes in tours.
Quoted prices do not include gratuities. You may tip your chauffeur if you are happy with the service he or she provided for you.
Certainly. You may pay us in advance via PayPal or Credit Card at the time of confirmation of Service.
Yes, we do as long as the hotels in Rome provide ample parking facilities for drivers to provide door-to-door service.
However, please please keep in mind that many B&Bs, apartment rentals, and smaller hotels in Rome may be located in residential areas or on off-the-beaten-path streets that may be too narrow for our large vehicles to pass through or legally park. Some streets in Rome have traffic restrictions, are closed for construction, or it's unlawful to park and leave vehicles unattended such as in popular piazzas, near embassies or government buildings. In such cases, your Driver will drop you off as close to your door as lawfully possible and assist you with your luggage if it's possible for us to park and leave our vehicles unattended.
Please use our online booking service and complete all the fields In the form.
No. In order to ensure your reservation is made correctly, we only accept reservations made online via our website.
Certainly. When you book your transfer you can see how many luggage pieces you can fit into our vehicles by visiting Our Fleet page. Whether you prefer more luggage room or a roomier vehicle for your own personal comfort, we can upgrade you to a deluxe van for an extra fee.
Please specify this when you book your transfer so we can reserve the proper vehicle for you. Failure to inform us of your vehicle needs in advance may make it difficult for us to provide it for you last minute if vehicles you request are not available.
Our private driver's license grants us permission to meet our clients on the Pier next to your ship. You don't need to take a shuttle or walk a great distance. Your driver will meet you on the pier next to your ship with a sign with the Name in the Reservation.
As soon as you have your flight information and hotel bok. We require at least 24-48 hours to process your reservation and check for availability, therefore we cannot guarantee last-minute booking requests.
For visits during peak travel months (May through October) we recommend you book your transfers as far in advance as possible as we get booked fast during those months.
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